If your company does business with a managed IT service provider, the situation will be very different. A week before the outage, when the server’s storage controller shows its first signs of failure, your IT-managed service provider will notice it thanks to 24/7 monitoring.
One of its specialized technicians will resolve the problem before you even know it has occurred. When you arrive at work, everything will work normally.
Services tailored to your needs
Managed IT service providers adapt to your business needs. We take care of managing all your IT resources: servers, backups, the operating system, and much more.
Depending on your goals, the managed IT service provider can support your overburdened IT team with a little support, or take over your entire IT ecosystem so that you don’t have any need for an in-house IT team.
There are several reasons why you might want to do business with a managed IT service provider; this can, for example, resolve problems before you learn of them, or help you reduce your costs. Here are 7 reasons why we at Essential Network Technologies think your business should partner with a managed IT service provider.
1. Access to specialized expertise.
A managed IT service provider gives you access to IT experts with specialized knowledge and certifications in a wide variety of fields.
At Essential Network Technologies, for example, our multidisciplinary team includes more than 60 specialists who possess the most recent technical certifications as well as extensive and rich experience. Rather than relying on a generalist or having to scramble to find a specialist when a problem arises, you will have immediate access, thanks to a managed IT service provider, to experts with the skills required to offer you the best solutions.
2. 24/7 support
To prevent or quickly resolve problems, and to provide uninterrupted availability as more and more customers demand, you absolutely must offer 24/7 IT support and monitoring service. However, setting up a monitoring center and an IT team operating 24/7 represents a challenge for any business, and may prove impossible for many small businesses.
You will need to hire several experts from each specialized sector of IT, which is a major and costly challenge. By partnering with a managed IT service provider like Essential Network Technologies, you will benefit from 24/7 support without having to set up an internal team available at all times.
3. Reduced costs
For your own IT ecosystem to benefit from specialized IT support, you need not only a large team of experts available around the clock, but also IT monitoring tools and a monitoring center, among others. others. All this is expensive.
A managed IT service provider offers you the highest quality IT support at a fraction of what it would cost to provide an equivalent service. In addition, thanks to the service of our IT specialists, you will have a more robust and secure computer system, which will allow you to save money in the long term in several ways, in addition to protecting your business.
4. A useful external perspective
Many companies have only one or two IT specialists on their teams. These employees are generally highly qualified, and they know the company inside and out. However since their work has been done within the same company for years, they are not as familiar with the other options that exist. A managed IT service provider gives you an external perspective.
We offer expert advice from IT specialists who know what cutting-edge technologies businesses like yours are using. We offer valuable expertise and perspective that complements your own team’s knowledge.
5. Prioritize your core activities
Since your company is not specialized in IT, all the time spent solving IT problems is not time spent on your main activities. By delegating the IT management of your business to a managed IT service provider like Essential Network Technologies, you save time and can focus on the activities that deserve your attention. Your business will be able to grow faster once freed from IT worries.
